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172 news results

30/12/2017

Fuel supplied may impact fuel gauge accuracy in small number of vehicles

Three of New Zealand’s major fuel companies today said they were investigating a potential fuel quality issue that may have affected a small volume of petrol supplied from late November to mid-December 2017.

The companies are investigating whether the issue may have contributed to inaccurate fuel gauge readings, particularly in Holden vehicles in the Auckland region with fuel purchased from Z Energy.

The three major fuel companies have tested petrol from the shared fuel storage tanks, with results indicating that there were elevated active sulphur levels in batches of 91 and 95 octane petrol supplied from late November to mid-December 2017.

It is important to note that the fuel sold met all regulated specifications, however fuel suppliers set a voluntary specification for active sulphur levels which was exceeded in these batches. The fuel companies in question are investigating the issue further, and recommend that customers with any concerns around the accuracy of their fuel gauge should ensure their gauges read above half, and get their vehicle checked by their local vehicle dealer.

Representing BP, Z and Mobil as major participants in the fuel industry and users of the shared supply chain assets, spokesperson Leigh Taylor said that customers should contact the company they purchased the fuel from with any issues or queries.

“Currently our understanding is that this has been limited to a relatively small group of customers with a specific vehicle type. If the current issues being experienced in these vehicles is shown to be connected to the fuel, we expect that at these low levels of active sulphur, and the small amount of fuel affected, the vast majority of vehicles will not be impacted at all.

“We do however encourage vehicle owners with concerns around their fuel gauge performance who have refuelled within the identified timeframe to immediately check with their vehicle manufacturer.

“If there are concerns – particularly if the gauge does not drop below a quarter full – please ensure the vehicle has plenty of fuel and get it checked.”

For any enquiries please contact Leigh Taylor: 021 715 986

Leigh Taylor is acting in capacity as spokesperson of users of the shared supply chain assets. BP is currently Chair company of customers of this group.

Fuel company helpdesk numbers:

BP 0800 805 111

Mobil 0800 880 361

Z Energy 0800 567 723

30/12/2017

Questions and answers on fuel supplied potentially causing fuel gauge accuracy issue

What has happened here?

One batch of 91 octane petrol and three batches of 95 octane petrol have been released between the end of November and the middle of December with levels of active sulphur above industry standards. Diesel is not affected.

Elevated active sulphur (or elemental sulphur) levels may be linked to a small number of complaints from motorists regarding the accuracy of their fuel gauges. A small number of Holden vehicles have experienced fuel gauges showing they have a quarter of a tank remaining when they are in fact out of fuel.

What is the required fuel specification for active sulphur?

There is no legislated fuel specification for active sulphur but in New Zealand the fuel industry has a limit which has been exceeded in these three batches.

Why are you telling us now?

Independent test result data confirming elevated levels of active sulphur in the fuel was received this morning. This has been made public as quickly as possible. While the number of complaints has been very small, and so far limited to Holden vehicles only, we feel it is our duty to transparent about this matter.

If the fuel issue is found to be linked to the fuel gauge error, we expect a very small number of people will have been impacted. We are communicating now to ensure there is awareness of this possibility so that people can take steps to make sure they do not run out of fuel.

Is this fuel still in the market?

BP, Mobil and Z all would have taken some of this fuel for sale to customers. This fuel will have been used and motorists should not be concerned with the fuel they are buying now. Additional testing has been conducted to give assurance of this.

What companies have been selling this fuel?

Almost every brand in the market could potentially have sold this fuel, except Gull which imports its own fuel.

Will there be any other impact on a vehicle?

No. And we stress the point: we don’t think this will have or will have had any impact on the overwhelming majority of vehicles. There are approximately four million vehicles in New Zealand, this fuel was sold widely across almost all fuel retailing brands and we are aware of a small number of complaints for one brand of vehicle.

How many complaints are you aware of and where / what vehicles?

The best we know is that around 90 complaints have been received of this fuel potentially leading to inaccurate readings. All of these as far as we know seem to be Holden vehicles and all have come from Auckland.

If the current issues being experienced in these vehicles is shown to be connected to the fuel we would not have expect these levels of active sulphur to present a problem for the vast majority of vehicles. Most motor vehicles have fuel sender units with a level of additional protection against such an occurrence.

So what are you doing about it?

People with any concerns around the accuracy of their fuel gauge should ensure their gauges read above half full before having their vehicle checked by the local vehicle dealer.

The fuel companies will assess any claims for the costs of repairs that are found to be a result of this issue. Customers should contact the fuel company they purchased their fuel from with any queries or concerns.

If the current issue being experienced is shown to be connected to the fuel, we fully expect that at these levels of active sulphur, the vast majority of vehicles will not be impacted at all.

So what should I do?

We encourage vehicle owners – particularly Holden owners – with concerns around their fuel gauge performance who have refuelled between approximately late November and the middle of December to ensure their gauge reads more than half full and immediately check with their vehicle manufacturer. The fuel companies will assess any claims for the costs of repairs that are found to be a result of this issue. Customers should contact the fuel company they purchased their fuel from with any queries or concerns.

13/12/2017

Security of fuel supply review timely, welcomed

Z Energy today welcomed confirmation from the government that it would hold a study into fuel supply chain security and reliability in the new year.

“With the outage of the Refinery to Auckland Pipeline (RAP) in September, the government indicated this would be reviewed and we welcome the broadening of the study to encompass the reliable and secure operation of the fuel supply chain,” said Z General Manager of Corporate, Lindis Jones.

“One of the first conversations Z initiated with government when it bought this business in 2010 was around how the fuel supply chain relies on key pieces of infrastructure, such as the RAP.”

Here is Z’s submission on this matter to MBIE in 2012.

“New Zealand is isolated from major fuel markets; is a long, skinny country to supply with low population density; and it relies heavily on the safe and secure operation of key infrastructure.

“While this infrastructure has served New Zealand well for decades and has minimised supply chain costs, Z has expressed concerns about the lack of resilience in the fuel supply chain, which we are currently experiencing as the industry rebuilds fuel supply positions in the upper North Island.

“We look forward to fully participating in this inquiry.”

For enquiries please contact Georgina Ball: 04 498 0132

28/09/2017

Z Energy invests in Mevo and future of mobility

Wellington Mevo fleet to grow to 50 vehicles
IMG 3976

  Mevo, the world’s first climate positive on-demand vehicle company, is set to expand its fleet with a $250,000 (NZD) investment and partnership with New Zealand transport energy company, Z Energy.

Kiwi company, Mevo, has been in operation since December 2016 and aims to deliver mobility-on- demand with its curated network of hybrid Audi e-trons. With a growing fleet of plug in hybrid Audi A3 Sportback e-tron cars in Wellington, Mevo members can book, lock and unlock a Mevo vehicle using the Mevo app, which connects securely to the onboard security system.

The way people will get around is going to change dramatically as the world moves away from fossil fuels. The investment from Z Energy comes as the energy company looks to the growth of renewable energy to diversify its interests and make EV vehicle sharing a reality for more Kiwis, starting with Wellington.

Mevo will use the funding to scale its Wellington-based fleet to 50 vehicles, including a one-way airport service connecting the airport to Wellington CBD. Co-founder of Mevo, and finalist for New Zealand Young Innovator of the Year, Erik Zydervelt, said the investment from Z Energy is validation of the company’s vision for the future of mobility in New Zealand.

“We’re excited to have forward-thinking partners who support our mission to not only lower carbon emissions, but to increase the livability of Wellington by reducing the number of cars on the road. We are leading the change in the car-sharing industry, not only in New Zealand but globally. The investment in Mevo means that we can offer even more members the convenience and flexibility of car ownership, without the cost,” said Erik.

“The investment from Z Energy is a reflection of their interest in renewable energy innovation and their commitment to lowering their impact on the environment. We are thrilled to welcome Z Energy on as investors.”

Z Chief Executive, Mike Bennetts, said Mevo is an exciting start-up with potential to become a much more significant mobility platform for urban dwellers.

“We are proud to support and invest in a New Zealand company helping change how people get around.”

“This is the latest in a series of moves Z is making to meet its commitment to environmental sustainability and provide alternatives to fossils fuels, following investment in EV charging stations and building the country’s first commercial scale biodiesel production plant,” said Mike.
 

Z Energy media contact
Georgina Ball 
Z Energy
georgina.ball@z.co.nz
+64 4 498 0132

Mevo media contact

Marija Bijelic
Sling & Stone
marija@slingstone.com
+64 21 832 128

 

 

About Mevo
Founded in 2016 by Erik Zydervelt and Finn Lawrence, Mevo is New Zealand’s first electric on-demand car rental company, delivering mobility on demand by curating a network of hybrid Audi e-trons which members can pick up and drive as needed. Globally unique and based in Wellington, the Mevo fleet of Audi A3 Sportback e-trons use responsible carbon credits to sustain and restore the environment.

The membership-based network, which is made possible by a partnership between Wellington City Council, energy partner Meridian, insurance partner Trade Me and vehicle partner Audi, is the first of its kind in on-demand car rentals.

The Mevo member experience has been designed from the ground up to be “digital first” with no need to collect a key, swipe card or access code before driving away.
  • New Zealand Innovation Awards 2017 Start-up Innovation of the Year Finalist
  • New Zealand Innovation Awards 2017 Young New Zealand Innovator Finalist
  • Sustainable Business Network Smarter Transport Finalist
 

21/09/2017

Refinery to Auckland pipeline outage update

Fuel customers of Refining New Zealand said they remained confident of maintaining ground fuel supplies into Auckland, supported by initiatives enabled by government. 

Additionally, alternative jet fuel supply options and increased confidence in the Refining New Zealand pipeline repair timetable will see airline fuel allocations move from 30 per cent to 50 per cent at midnight tonight. 

One week into the outage, Refining New Zealand remains committed to the pipeline being repaired and pumping again between Sunday 24 and Tuesday 26 September. 

Andrew McNaught, representing the customers of the refinery, said the industry was making very good progress on a number of fronts to streamline supply of fuel into Auckland. 

The industry is working to repurpose a former chemical tank at Wynyard Wharf to hold jet fuel. The industry coastal vessel, Matuku, is scheduled to arrive into Ports of Auckland on 23 September to discharge jet fuel and diesel into the Wynyard Wharf terminal. 

If product quality and safety requirements can be met, having jet fuel available at Wynyard Wharf would help ease the pressure on fuel stocks at Wiri and provide an additional jet fuel supply point in Auckland City. 

Today industry plans to truck the first loads of jet fuel to Auckland Airport from the new jet truck loading facility at Whangarei and, while the contribution to overall jet stocks will be limited, it represents another supply option to boost supplies of jet fuel into Auckland. 

Additionally, through a reconfiguration of tanks and pipelines, an additional 300,000 litres of jet fuel storage at Christchurch Airport will come on stream tomorrow at 7am, further supporting airlines that are required to refuel in Christchurch. 

Andrew McNaught said it was these factors combined which gave the industry sufficient confidence to increase airline allocations as of midnight tonight. He noted that while these allocations would increase further over time with a successful pipeline repair, they could also go backwards if the timeline was to slip. 

“Increasing the allocations will be welcomed by airlines and, once again, the industry thanks our airline customers, and their customers in turn, for their patience and professionalism.” 

Assuming the repair goes to plan, the next scheduled revision of the airline fuel allocations is for Monday. 

While the Matuku heads towards Wynyard Wharf, the industry’s second coastal vessel, Kakariki, is on its way to Lyttelton, where it will be discharging jet fuel, as well as other fuel grades. Kakariki will be closely followed by import vessel Axios, also discharging diesel and jet fuel at Lyttelton. Immediately behind this is the import vessel Stena Paris, also discharging jet fuel and 98 unleaded fuel. 

A one million litre diesel tank at Hutt City Terminal in Wellington has been converted to a jet fuel tank and will be filled by the Matuku on 26 September to support a number of other regional airports. 

Jet fuel stocks at Wellington Airport remain healthy with the import vessel Axios due to arrive on September 25 to top up all tanks. 

“The industry is doing all that it can to work together, and with the government to minimise any disruption,” said Andrew McNaught. 

“Defence Force personnel are on the task to support the industry and this is a welcome contribution to the effort to maintain secure supplies into Auckland. 

“Industry remains confident that it can maintain the supply of ground transport fuels into Auckland with minimal interruption.” 

Andrew McNaught is the Manager of Mobil Oil New Zealand Limited and is the spokesperson representing the customers of Refining NZ. 

For further enquiries, please contact Rob Fitzgerald, Mobil Public Affairs on +64 (0)2 7808 6029. From Friday 22 to Sunday 24 September, please contact Torben Akel, Mobil Public Affairs on +64 (0)2 1942 051. 

 

 

 

 

19/09/2017

95 Octane Fuel Supply into Auckland

Energy said good stocks of 95 octane fuel into Auckland were continuing to be trucked and there should be no concern for Z’s 95 octane customers.

Z’s corporate communications manager, Jonathan Hill, said in the early stages of the refinery outage the company prioritised delivery of the two essential product grades into Auckland, being 91 octane petrol and diesel.

Ninety per cent of petrol vehicles can run on 91.

As a result of this deliberate focus, four service stations ran out of 95 octane petrol yesterday. There may be a few more today but all grades of fuel are being trucked into the city and there is no cause for concern.

Jonathan Hill said following progress from government around trucking limits Z was looking forward to being able to further expand trucking of all grades into Auckland.

ENDS

04/08/2017

Thousands of Kiwis to see An Inconvenient Sequel for free

In a first for New Zealand, tickets to opening night screenings of a feature film will be available free nationwide, so that as many Kiwis as possible can see An Inconvenient Sequel when it’s released on August 24.

A decade after Al Gore’s film, An Inconvenient Truth, brought climate change into the heart of popular culture comes the follow-up that highlights the perils of unmitigated climate change and the need for more action.

Z Energy and Paramount Pictures have partnered to offer 3,000 free tickets on opening night at 24 cinemas across the country, with tickets becoming available next week.

An Inconvenient Sequel Poster

Z Chief Executive, Mike Bennetts, said Z’s free screenings are aimed at sparking a nationwide conversation about climate change.

“Z believes climate change is one of the greatest problems facing our world and we all have a role – companies, governments and individuals alike - to play in solving it, starting in our own backyards.

“The film’s release comes at a critical time when New Zealanders still have a chance to make a difference by uniting to make both small changes and to call for action from business and government,” Mike said.

Paramount Pictures New Zealand Marketing Manager, Jo Maclaren, added Z’s support would help share the film’s critical message about the threat of climate change.

“Never before have this many free tickets to a film been made available to the New Zealand public on opening day. It’s great Z could make it happen on a film that has potential to bring climate change to the forefront of conversation and lead to action.”

The free tickets, cinema locations and session times will be listed on movietimes.nz/ais.

For more information about the film or free screenings please contact:

Paramount Publicity Manager, Spencer Dowson, (09) 303 2299, spencer_dowson@paramount.com

Z Corporate Communications, Georgina Ball, (04) 498 0132, Georgina.Ball@z.co.nz

About Z Energy

Z is the country’s largest provider of transport energy, with more than 200 service stations around the country and a large commercial network. Z is committed to making a difference in the communities it operates in, including by being part of the solution to climate change through moving away from selling fossil fuels to more sustainable transport energy solutions.

About Paramount Pictures Corporation

Paramount Pictures Corporation (PPC), a global producer and distributor of filmed entertainment, is a unit of Viacom (NASDAQ: VIAB, VIA), a leading content company with prominent and respected film, television and digital entertainment brands. Paramount controls a collection of some of the most powerful brands in filmed entertainment, including Paramount Pictures, Paramount Animation, Paramount Television, Paramount Vantage, Paramount Classics, Insurge Pictures, MTV Films, and Nickelodeon Movies. PPC operations also include Paramount Home Media Distribution, Paramount Pictures International, Paramount Licensing Inc., and Paramount Studio Group.

 

31/07/2017

Z named as a best employer after year of change

Z Energy has been announced as a 2017 Aon Hewitt ‘Best Employer’ for the third year running, achieved during a year characterised by executing one of New Zealand’s biggest acquisitions.

This annual award recognises the best employers across Australasia based on employee engagement scores and people management practices.

Z staff are some of most engaged around.

Z staff are some of most engaged around.

Z’s General Manager of People and Culture, Sharlene Taylor, said the company had put special focus on maintaining engagement throughout the challenging process of bringing two companies together, following the acquisition of Chevron New Zealand last year.

“Historically the biggest risks of mergers and acquisitions are the risks of staff disengagement, when companies put two businesses together and hope for the best.

“Z took this risk off the table with an unconventional way of merging two cultures and people, taking a broader perspective on how we defined success of the acquisition.

“Throughout the acquisition Z had a mantra of one company, one team, one strategy and that’s what we consider success to be, not just achieving financial synergies. This is extremely hard to achieve, if not impossible, without putting the focus on the key area of people integration,” Sharlene said.

Z attributes some of its success to its investment in senior leaders ahead of deal, to make sure the business understood the Chevron New Zealand culture and what was important to its people.

“Understanding the culture enabled us to take our existing and new people on the journey to becoming one integrated company, therefore keeping our people engaged and passionate about working at Z, even as they experienced large-scale change,” Sharlene said.

“Engagement is critical to a high performance workplace, so getting a good result at these awards, now that we are a much bigger business, is really important to us.”

For the first time Z Retailers, who operate Z’s more than 200 service stations on the company’s behalf, have also been recognised as best employers as a separate entity, reflecting work that’s gone into engaging Z’s 2,000 retail site staff.

ENDS

For further information please contact Georgina Ball: 04 498 0132

15/05/2017

Z installs anti-theft technology to protect staff & deter robbers

Z Energy is installing new anti-theft technology around Auckland to make it even harder to steal tobacco.

Staff member and new tobacco dispenser

Z staff member uses new tobacco dispenser

Fifty high security steel tobacco dispensing machines are being installed, as the company seeks to protect retail staff by deterring would-be robbers.

The automated units are locked at all times with restricted access only and can dispense just one pack of tobacco at a time. Staff have no access to keys to open the machines between the hours of 6pm and 6am.

Z General Manager of Retail, Mark Forsyth, said Z is focused on keeping robbers out and if they do get into a site there will now be nothing of value to steal.

“We are locking away tobacco so there is simply no point targeting Z and robbers would be wasting their time.”

The machines are the latest in a series of moves by Z to protect staff and make sites resistant to attacks, including fog cannons, bollards, safe rooms for staff, an $8 million high definition CCTV system and security film on glass to make it very difficult to break.

Mark said every person has a right to do their job safely and feel safe at work.

“As attempted robberies continue to put communities at risk Z is making safety a priority by doing what it takes to protect our front line staff,” said Mark.

Z is working closely with the New Zealand Police to share intelligence and do anything it can to assist in arrests after attacks on service stations.

Detective Senior Sergeant, Albie Alexander, of the Counties Manukau Major Crime Team said police cannot solve this problem alone, so it’s great to see retailers taking preventative measures to keep their staff safe. 

“We will continue to work closely with our community, including Z Energy to help prevent these types of crimes. These are serious offences punishable by up to 14 years imprisonment and police are focused on holding those who commit these offences to account.”

 

28/04/2017

Kiwis set to vote in Good in the Hood

New Zealanders will help address needs in neighbourhoods across the country, when they vote in Z Energy’s Good in the Hood this May.

Good in the Hood is a community funding programme that awards over a million dollars every year to around 800 Kiwi groups doing good for people or the environment in the area around each local Z.

Z Taupo GITH

Every Z service station has chosen four groups to support in 2017 and will share $4000 between them. Locals will determine what percentage of the funding goes to each group by voting with an orange token each time they shop at Z during May.

Z Community Manager, Christine Langdon, said the need that each group is addressing will be labelled on the voting booths, so locals can see the impact the funding will have.

“The needs identified by groups range from mentoring local youth, to keeping at-risk families safe, providing lunches for school kids, and removing pests to help native birds return.”

“The range of needs has highlighted the scope of help needed across New Zealand. Good in the Hood empowers communities to come up with solutions to these needs,” Christine said

This year all groups were required to have a local representative, resulting in more small, grass-roots groups in the programme than ever before.

“Local groups often know best what change or help is most needed in communities so it’s exciting that Good in the Hood is incubating lots of small groups, to help them get off the ground,” Christine said.

On top of the $4000, every Z service station has an additional $1,000 to use for discretionary Good in the Hood neighbourhood support in 2017.

This year environmental groups were eligible to apply for the programme, so Kiwis will be able to vote to support an environmental need at some sites.

To find out more head to our Good in the Hood page.

ENDS

For further information please contact Georgina Ball: 04 498 0132 or 021 191 1433

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