Have you got the Z Factor?

Are you passionate about customer service? Do you want to be part of a great team?

Z is a world-class company, run by Kiwis for Kiwis. We deliver top-quality service, and we’re always looking for people with the Z Factor who can deliver on our promise to our customers: Make the experience easy and enjoyable.

Z Retail sites are run by independent local business people called Retailers, and they employ their own staff. When you work for a Z Retail site, you will receive top-class training, including the opportunity to gain NZQA qualifications.

Many of our Site Leaders and some of our Retailers started out as Z Retail team members. With more than 200 sites across New Zealand, there are heaps of opportunities. If you are passionate about customer service and would like the opportunity to be part of a fantastic team, then working at a Z Retail site might just be for you!


Click on the images to find out more about our Z Retail site roles.

Final CSR

Customer Service Representative

Z Barista

Food and Coffee Specialist

Customer Service Representative Night Shift

Customer Service Representative - Night Shift

Apply Now

If you would like to join your local Z Retail site team, complete the application form and email it to your local Retailer or print it out and drop it into your local Z site.

Download the application form


Local Retailer - North Island

AreaRetailerContact Email Address
Whangarei / Kaitaia Clint Nel
Auckland Central Keith Murray
Auckland South Wayne Kennerley
Auckland South Larry Tupa'i-Lavea
Auckland North Shore Gursharan Mann
Auckland West Clint Nel
Hawke's Bay / Gisborne / Wairoa Hamish Waddington
Hamilton / Waikato Briar Farrar
Coromandel / Hauraki Plains Andrew McLean
Tauranga / Bay of Plenty Dave and Lynette Gillies
Waiouru Kevin Craw
Taranaki / Wanganui / Marton / Manawatu

Eilish Hurley

Samuel Fastier

Rotorua / Central North Island Glen and Mary Carlson
Wairarapa Hamish Waddington
Hutt Valley / Kapiti / Mana / Levin / Tawa Kevin Burns
Porirua Nigel Andrews

Kevin Burns

Nigel Andrews


Local Retailer - South Island

AreaRetailerContact Email Address
Nelson / Blenheim / Greymouth Nigel Andrews
Christchurch Central Hamish Wright and Anton Hutton
Christchurch North Graham Lowe and Jade Lowe
Mid / South Canterbury

Hamish Wright and Anton Hutton

Jonathan Usher

Otago / Southland Jonathan Usher