Customer Service Representative (CSR)

Hi! I’m a Customer Service Representative - one of the friendly faces you see at the counter in store.

In my job, I get to work with customers, other site staff, Z operations managers, and my Retailer. It’s great! I go out of my way to make sure I show the Z Factor to every customer, so they become sticky raving fans and keep coming back.

Some of the things I do each shift include handling cash, keeping the store fully stocked, and clean and tidy, and solving any problems that arise. I also help out with food and drinks when needed, so I need to maintain Z’s high standards of health and safety, housekeeping, and product quality. 

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Customer Service Representative