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06/09/2011 - General News

Z Putaruru wraps up 10 store pilot

What is becoming one of the country’s most visible Kiwi brands came to the Waikato this morning, with the opening of Z Putaruru. Z Putaruru, on State Highway 1, was officially opened this morning by South Waikato Mayor Neil Sinclair.

The opening of the site completes the 10 site Z pilot programme which started with Z Greenlane on 3 June. There are now Z sites in Wellington (2), Waiouru, Auckland (3), Christchurch (2), Turangi and Putaruru.

Z is jointly owned by the New Zealand Superannuation Fund and Kiwi company Infratil. The decision to replace the Shell logo with a new brand that reflects the local ownership of the business across the 10 pilot sites was developed following one of the largest pieces of customer research into what Kiwi consumers want in a locally owned service station.

“The Z brand will provide a visual point of difference and our customers will know they’re supporting a Kiwi company when they shop with us. More importantly, our new look stores will provide customers with a completely overhauled and significantly improved offer,” said Z CEO Mike Bennetts.

“We’re delighted with the opening of Z Putaruru and look forward to the feedback from locals.”

With the completion of the 10 Z pilot sites, Mike said the focus would be on consistently delivering the new offer and also on customer feedback.

“We now have 10 sites across very different parts of the country and are able to fine tune our offer based on what our customers are telling us, but what we do know so far is our customers love where we are going,” he said.

“Once we have taken all customer feedback on board and are satisfied we are delivering exactly what our customers want and to the standard they deserve we will be able to take the decision on the rest of the network.”

Customer feedback on the Z experience can be provided through the Z website at www.z.co.nz or through www.facebook.com/zenergynz. Z customers providing feedback through a short survey at z.co.nz will go into the draw to win 10,000 Fly Buys points.

05/09/2011 - General News

Z Harbour City Charity Vote Outcome

Four local Wellington community organisations today received a welcome boost from Z Energy.

On 8 July Z Energy opened the first Z in the Capital City, right in the Wellington central business district. At each Z pilot site, Z Energy has celebrated the opening by inviting customers to vote for their preferred local charity when they filled up at the new Z branded service stations.

Z has replaced the Shell logo to better reflect its local ownership, but more importantly to provide a new kiwi service experience and offering designed to meet what Kiwis said they wanted from a New Zealand service station.

“Not only are the profits from the Z business being kept in New Zealand and going towards meeting the costs of superannuation, we are also supporting New Zealand businesses in our offering, by buying locally as much as possible. Finally and most importantly we also want to support our local communities.

“We wanted to do that from day one – so at the opening of each Z site we have committed $5000 to go to local community organisations as part of our opening celebrations.

“Our customers have been able to cast a vote for one of four local community organisations that were selected by our local staff,” said Mike Bennetts, CEO of Z Energy.

Each customer who filled up at Z Harbour City got a token to vote for their favourite group and the $5000 has been split according to the percentage of votes each community group received.

Mike said: “We’re a Kiwi company operated locally so inviting locals to choose the charities that matter most to them is a reflection of what matters to us – local operations benefiting local people,” he said.

“We really appreciate the support the local community has shown in visiting our site and voting for their preferred charity, and the feedback they have been giving us on what they like about our new service stations, what we could do better, and some ideas of their own.”

The votes are now in and the highest number of votes went to Wellington Free Ambulance, followed by Downtown Community Ministry Foodbank, Plunket Wellington and Eastern Rocks Community Patrol.

“Wellington Free Ambulance is a highly visible organisation in the Wellington community. The outcome of the votes reflects the high regard and gratitude our customers have for this fantastic organisation,” Mike Bennetts said.

As with all Z service stations, the site is operated by locals. In the case of Harbour City, the local operators are Greg and Murray Young.

At Z Harbour City, our customers voted for the $5000 to be divided in the following way:

Wellington Free Ambulance
$2150

Downtown Community Ministry Foodbank
$1400

Plunket Wellington
$1100

Eastern Rocks Community Patrol
$450

 

26/08/2011 - General News

Closure of Shell Titirangi

Z Energy closed its Shell-branded service station in Titirangi at midday today, after lease negotiations with the site’s landlord collapsed.

The Shell service station is a small site at 423 – 425 Titirangi Road. Z Energy is the New Zealand-owned company that owns and operates the Z and Shell-branded service station network.

Z Energy’s General Manager of Retail, Mark Forsyth, said it was disappointing to have to close the site, but the company could not accept the revised lease terms sought by the landlord which would have rendered the site uneconomic.

“We offered well above market rates for the continued lease of the site but could not reach agreement and now have been left with no choice but to close the site.”

Under the terms of the lease, this leaves five days for the site to be closed and for all assets to be removed from the site. The site has been closed and work is now underway on removing the fittings and other equipment from the site.

All full-time staff at the site will be redeployed into surrounding sites.

Mark Forsyth apologised to customers for any inconvenience the closure would cause, but noted the area was well supported with other Shell sites.

“As a Kiwi company, we have particularly loyal customers in this area and we have alternative sites around the Titirangi area for our customers, including Green Bay, Glen Eden, Rata Street and Ash Street.

“Subject to the satisfactory completion of the Z store pilot programme, it is also our intention to invest heavily in the upgrade of the Shell-branded sites in the area to both improve the customer offer and experience.”

29/07/2011 - General News

Z Mana opens its doors

Z Mana has arrived, and customers will be able to vote for their favourite local charity when they visit the new site to fill up.  

Z Mana, at 143 Mana Esplanade, was officially opened this morning by local MP Kris Faafoi.   

The opening of the site is the latest in a 10 site pilot programme, from which Z Energy aims to receive customer feedback that will help the company refine its offer.

Z is jointly owned by the New Zealand Superannuation Fund and Kiwi company Infratil. The decision to replace the Shell logo with a new brand that reflects the local ownership of the business was developed following one of the most significant pieces of customer research into what Kiwi consumers want in a locally owned service station.

“As Z Energy, we can now bring our customers a new retail offer under a brand that is all about New Zealand,” said Z CEO Mike Bennetts.

“The Z brand will provide a visual point of difference and our customers will know they’re supporting a Kiwi company when they shop with us. But more importantly, our new look stores will provide customers with a completely overhauled and significantly improved offer,” Mike said.

“With the Z brand we have redesigned our stores and our offer around what people told us they want - we have made a commitment to forecourt service and we will be offering café quality food and coffee.”

Those travelling along state Highway 1 will also be pleased to know that the new Z site will have upgraded, clean, modern restrooms.

“We’ll deliver all of these things under the Z brand and we’re going to support New Zealand businesses along the way – for example our new pies are produced in the Hawke’s Bay, and our cupcakes are made by Laurel Watson in Auckland.”

Mike said that, perhaps above all else, customers wanted Z to contribute to the New Zealand economy and to things that matter in our local communities.

“So, while the profits from the Z business will be kept in New Zealand and go towards meeting the future costs of our superannuation, we will also be investing directly in the things that matter locally,” he said.

As part of the opening, Z will be donating $5,000 to community organisations, with customers able to vote from four local community organisations. For the Mana site, this $5,000 will be allocated, according to customer votes between the following charities:

Bellyful: Prepares and delivers free meals to new mums in need.

Mary Potter Hospice Porirua: Provides specialist care to people living with a terminal illness.

Mana Volunteer Coastguard: Responsible for search, rescue and training for the wider Mana area.

Friends of Mana Island: Implements the restoration plan for Mana Island through re-vegetation and species preservation.

 “We have deliberately chosen the location of pilot sites to enable feedback from as great a cross-section of New Zealand as possible. We are excited about hearing what the Mana community think about our new site as well feedback from travellers driving up or down State Highway 1,” said Mike.

Z Mana will be open to the public from 11am on Friday 29 July, so come in, fill up, try a coffee, pie or cupcake, and vote for your favourite community organisation. 

 

29/07/2011 - General News

Z Energy finally arrives in Christchurch

Z Energy has arrived in one of the worst-hit areas of Christchurch, with local MP Brendon Burns today opening the first Z-branded flagship site in the South Island at Shirley in Christchurch.

Z Energy is the Kiwi business which owns and operates the Shell branded service station network. Z is the new brand which, along with new customer offers, is being piloted in 10 sites before a commitment is made to a national roll-out.

Z Energy’s Shirley service station was extensively damaged by the February earthquakes and has been closed ever since. The site has been effectively rebuilt, re-tanked and reconsented by the Christchurch City Council.

Z Energy Chief Executive Mike Bennetts said, after a number of delays, it was pleasing to bring the site back to a community that needed it, and to return it to service as the first flagship Z-branded pilot sites in the South Island.

“The rebuild and reopening of this site as a Z-branded service station represents our commitment to our business in Christchurch and to the local community.

“I’d like to thank all of Z’s people in Christchurch, including our contractors, for bringing this project to completion under very difficult circumstances.”

Mike Bennetts said Z’s team of people in Christchurch had suffered their own difficulties as a result of the earthquakes but had shown outstanding commitment and professionalism in keeping Z’s business in Christchurch on track.

“It is fitting that the first Z site in the South Island has reopened in one of the hardest hit Christchurch communities. Bringing this site back to operation reflects the commitment of our people and leaves just one more site before our Christchurch operations are back at 100 per cent,” he said.

“Our people in Christchurch have shown a huge amount of good old-fashioned Kiwi attitude over the last nine months and it’s great to be able to bring a bit more Kiwi attitude back to Christchurch with the first locally owned and locally branded Z service station in the South.”

Z Energy’s second South Island site will also be in one of the harder hit areas of Christchurch. This site is at Linwood and will open for business on August 5. Photos of both site openings available on request.

08/07/2011 - General News

Z in the Capital City

New Zealand’s capital now has its very own Z, right in the Wellington central business district. Z Harbour City, on the corner of Customhouse Quay and Whitmore Street was officially opened this afternoon by Transport Minister Steven Joyce.

The opening of the site is the latest in a 10 site pilot programme, from which Z Energy aims to receive customer feedback that will help the company refine its offer.

Z is jointly owned by the New Zealand Superannuation Fund and Kiwi company Infratil. The decision to replace the Shell logo with a new brand that reflects the local ownership of the business was developed following one of the most significant pieces of customer research into what Kiwi consumers want in a locally owned service station.

“As Z Energy, we can now bring our customers a new retail offer under a brand that is all about New Zealand,” said Z CEO Mike Bennetts.

Mike said the most immediate and visible change will be one of the largest rebranding exercises in recent New Zealand history, but changing the colours and the brand is only a part of the story.

“The Z brand will provide a visual point of difference and our customers will know they’re supporting a Kiwi company when they shop with us. More importantly, our new look stores will provide customers with a completely overhauled and significantly improved offer,” Mike said.

“With the Z brand we have redesigned our stores and our offer around what people told us they want - we have made a commitment to forecourt service for people that want it and we will be offering café quality food and coffee.”

So what will the first Z customers see and experience?

“People told us that they want to get in, get world-class fuel, good coffee and fresh food and be on their way quickly. Speed is always important, but particularly so to workers in the CBD, who often have to multi-task on a busy day. A service station may not instinctively seem like the place to grab a coffee and a bite to eat, but our gourmet pies, cupcakes, sandwiches and espresso coffee range are seriously good.

Mike said that another key thing that came out of the research was that customers wanted Z to contribute to the New Zealand economy and to things that matter in our local neighbourhoods.

“So, while we will be supporting local businesses, and the profits from the Z business will be kept in New Zealand and go towards meeting the costs of superannuation, we will also be investing directly in the things that matter locally,” he said.

“With every Z site that we open, we will be donating $5,000 to community organisations, with customers able to vote from four local community organisations. For the Harbour City site, this $5,000 will be allocated, according to customer votes between Wellington Free Ambulance, Plunket Wellington, Eastern Rock Community Patrol and the Downtown Community Ministry Foodbank. Across 220 retail sites, this represents an initial investment in community-based groups and activities of more than $1 million.

“We reckon customers are ready for a change and the feedback we have had from Greenlane and Skyway so far says we are on the right track. So try it out and tell us what you think,” said Mike.

The other Z pilot stations are: Greenlane, Skyway and Takanini, Auckland; Waiouru; Shirley and Linwood, Christchurch; Mana, Wellington; Turangi; and Putaruru.

01/07/2011 - General News

Z Takanini opens its doors

What will become one of the country’s most visible Kiwi brands is now in business. Z Energy this morning opened its third Z-branded service station, Z Takanini, located at 166 Great South Road.

The opening of the site is the latest in a 10 site pilot programme and follows close on the heels of the opening of the first ever Z service station in Greenlane, Auckland and subsequent station, Z Skyway.

Z is jointly owned by the New Zealand Superannuation Fund and Kiwi company Infratil. The decision to replace the Shell logo with a new brand that reflects the local ownership of the business was developed following one of the largest pieces of customer research into what Kiwi consumers want in a locally owned service station.

“As Z Energy, we can now bring our customers a new retail offer under a brand that is all about New Zealand,” said Z CEO Mike Bennetts.

Mike said the most immediate and visible change will be one of the largest rebranding exercises in recent New Zealand history, but changing the colours and the brand is only a part of the story.

“The Z brand will provide a visual point of difference and our customers will know they’re supporting a Kiwi company when they shop with us. More importantly, our new look stores will provide customers with a completely overhauled and significantly improved offer,” Mike said.

With the Z brand we have redesigned our stores and our offer around what people told us they want - we have made a commitment to forecourt service and we will be offering café quality food and coffee.

So what will the first Z customers see and experience?

“People told us that they want to get in, get world-class fuel, good coffee and fresh café-quality food and be on their way quickly. They want dedicated forecourt service to be there for people that want it and they want clean, modern restrooms.

“We’ll deliver all of these things under the Z brand and we’re going to support New Zealand businesses along the way – for example our new pies are produced in the Hawke’s Bay, and our cupcakes are made by Laurel Watson in Auckland.”

Mike said that, perhaps above all else, customers wanted Z to contribute to the New Zealand economy and to things that matter in our local communities.

“So, while the profits from the Z business will be kept in New Zealand and go towards meeting the costs of superannuation, we will also be investing directly in the things that matter locally,” he said.

“With every Z site that we open, we will be donating $5,000 to community organisations, with customers able to vote from four local community organisations. For the Takanini site, this $5,000 will be allocated, according to customer votes between Lions Papakura, Hospice South Auckland, South Auckland Christian Food Bank and Safer Papakura. Across 220 retail sites, this represents an initial investment in community-based groups and activities of more than $1 million.

“Today is a milestone in the unveiling of the new Z brand, but a brand and a logo is the tip of an iceberg. We want Z to be a world-class Kiwi company and we want to be judged upon what we deliver and how we go about it.

“We reckon customers deserve better than what they’ve had up until now. Customers are ready for a change and the feedback we have had from Greenlane and Skyway so far says we are on the right track,” said Mike.

The other Z pilot stations are: Greenlane and Skyway, Auckland; Shirley and Linwood, Christchurch; Waiouru; Harbour City and Mana, Wellington; Turangi; and Putaruru.

17/06/2011 - General News

Z completes donation of 68 laptops to Christchurch

Z Energy has completed the donation of 68 laptops to community organisations, charities and individuals in need in the city of Christchurch.

Z is the New Zealand company which owns and operates the Shell-branded fuel business in New Zealand.

Following an IT upgrade, Z refurbished and relicensed 68 laptops and gave them away through the company’s Facebook page: www.facebook.com/zenergynz.

“As a Kiwi company we wanted to make a difference in Christchurch and ensure these computers were able to be used for things that really mattered,” said Z’s Manager of Business Technology and Transformation, David Scott.

 

“We were delighted with the response and were pleased to see these computers go to a wide range of organisations and individuals that really needed them.”

A number of laptops were donated to individuals who were struggling in the aftermath of the February earthquake, including students, solo parents and families with sick children. The following are just some of the organisations that benefited from receiving one or more refurbished laptops:

The Wilding Foundation, Christchurch Music Theatre Education Trust and Christchurch Operatic Inc, Alzheimers Canterbury, START Inc Christchurch, Canteen, CCF, YMCAChristchurch, Christchurch Air Cadet Unit, Little Explorers Preschool, Arise Church, Hippos in Heaven Support Group, Papanui Heritage Group, Training Ship Cornwell, Keep Christchurch Beautiful, Heathcote Cricket Club.

 

 

14/06/2011 - General News

Z Energy’s Christchurch operations – Tuesday update

Z Energy – the New Zealand company that owns and operates the Shell-branded retail network – said fuel deliveries were continuing into Christchurch and stock levels remained healthy.

As occurred following the February quake, demand yesterday was very strong and some sites will experience temporary outages of some grades of fuel while awaiting further deliveries.

The Lyttelton fuel terminal is closed today to allow inspections to be completed and fuel is being delivered from Z’s fuel terminal at Timaru and from Nelson.

Z CEO Mike Bennetts said residents need not be concerned about fuel supplies. 

“As we saw following the February quake there has been a spike in demand and we’re working to catch up on that. There is a strong fuel position in Christchurch and in the rest of the South Island and there is no need for people to be concerned about the city’s fuel position.”

All but one of the company’s 24 retail sites that were operational before this quake are up and running, with the remaining site due to return to service tomorrow.

13/06/2011 - General News

Z Energy’s Christchurch operations

Z Energy – the New Zealand company that owns and operates the Shell-branded retail network – said that its fuel stock position in the Christchurch region and across the South Island is strong, and there is no need for concern around fuel supply.

There has been some damage to retail operations, but the vast majority of retail sites (19 out of 24) are still operating and more will become available when power is restored and initial inspections complete.

The integrity of the company’s bulk storage tanks at Lyttelton appears intact, with no leakage or visible damage. The terminal was temporarily closed this afternoon and detailed inspections will begin tomorrow.

 Fuel stock positions are strong at the moment in Christchurch, and Z also has bulk tankage at the Port of Timaru and Nelson that can be accessed to supply fuel to Christchurch when required.

 Consumers should not be concerned about fuel supply to the city.

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