About Z

Divestment FAQs

03/10/2016 - General News

Jonathan Hill

In June 2016, Z acquired Chevron New Zealand’s transport fuels and lubricants businesses and its supply of fuel to Caltex branded stations. Z obtained clearance from the Commerce Commission to acquire Chevron New Zealand subject to an undertaking to divest 19 service stations and one truck stop in specified geographical areas. These sites will move across to another brand and continue to supply fuel to their local community.

We appreciate that this activity may raise questions for some people, and we have tried to cover these off below. We will continue to update this page as we progress through the process.

 

Confirmed divestment stations

 

Station to be divested When will it close? New Local Z?
Z Darfield Friday 26th Aug - 8pm

Z Hornby

Z Templeton

Z Milton Sunday 30 Oct - 1pm

Z Balclutha

Z Balclutha Truck Stop

Z Kaiapoi Sunday 6 Nov - 12pm

Z Belfast

Z Twizel Sunday 13 Nov - 12pm

No near alternative

Z Paihia Sunday 13 Nov - 10am Z Kaikohe
Z Yaldhurst Sunday 13 Nov - 12pm

Z Hornby

Z Templeton

Z Epsom Sunday 20 Nov - 4pm

Z Greenlane

Z Rangioria Sunday 20 Nov - 12pm

Z Waikuku

Z Sawyers Arms Truck Stop

Z Te Aroha Sunday 27 Nov - 7 30pm

Z Morrinsville

Z Riccarton Sunday 27 Nov - 12pm

Z Moorhouse

Z Carlton Corner

Z Opotiki Sunday 4 Dec - 12pm No near alternative
Z Kawerau Truck Stop Sunday 4 Dec - 5pm

Z Awakeri Truck Stop

 

Frequently asked questions

 

Why are sites being divested?

In June 2016, Z acquired Chevron New Zealand’s (which marketed the Caltex brand) transport fuels and lubricants businesses and its supply of fuel to its stations. As part of this acquisition, Z obtained clearance from the Commerce Commission subject to an undertaking to divest 19 service stations and one truck stop in specified geographical areas.

How were the 19 regions chosen?

The 19 regions were selected by the Commerce Commission, and are areas across the country where the Commission believes competition could be lessened as a result of Z’s purchase of the Caltex network. For the most part, this is in areas where, without divestment, the only available options for customers would be either a Z or a Caltex supplied service station.

When will the sites close?

Don’t worry – no site will actually be closing permanently. You can view all currently confirmed divestment stations and their closure information here. While we’ll be sad to go, the great news is that a service station operating under a different brand will open its place. There will be a little downtime between us closing and the new site opening, but we don’t expect that to be any longer than 7 working days. You can find 

Why will they be shut for so long?

We appreciate that it may be a little frustrating having this station closed – rest assured, we’ll be working together with the new retailers to have it up and running again no more than 7 working days after it closes. This time will allow our contractors to complete the de-branding work safely and to make sure the site is spick and span and ready for the new team to take over.

Will the site be shut during the change?

Will it be business as usual (eg. fully operational) until it closes?
We’re committed to completing this divestment process with as little disruption to our customers as possible. Our aim is to continue to operate as normal, providing our top quality fuels, products, services and loyalty offers right up until the site closes.

How are you deciding whether to divest the Z or the Caltex in each of the 19 locations?

There are a number of factors that need to be taken into consideration when selecting which site in each geographic location to change across to a new brand – these include things like site age and locations, fuel volumes, and the potential impact on customers, retailers /dealers, and site staff. This was not an easy decision, and one very much subject to negotiations with prospective purchasers.

Will there still be a petrol station in that location or will it become something else?

For each location the divested site will become a different brand of service station, which will open shortly after the Z brand is removed. Together with the new retailers, our focus is on ensuring the site is up and running again within 7 working days, though it may take a little longer to get the shop and the overall site looking and feeling just how the new brand wants it to.

I visited a Z site on your divestment station list today and no one told me that it is closing. Why are you trying to hide it?

At Z, one of our values is being straight up, and we’re definitely committed to being up front with our customers and other stakeholders. We’ve got signage and information brochures on display at each of the sites we’re divesting, and we’ve also created this page of FAQs. If there’s anything additional you’d like to know, feel free to get in touch with a member of the team on feedback@z.co.nz
What’s happening to my favourite Z team? One of our top priorities throughout this process is on ensuring there’s as little disruption to people as possible, and that includes our awesome Z station teams. Given our Retailers work in clusters, almost all of our site staff have been able to secure positions at other Z stations nearby.

Are you going to open another Z station nearby?

We haven’t made any decisions yet regarding new Z service stations in the future. Our focus is very much on ensuring we complete this divestment process safely, and with as little disruption to our customers, and to our site teams, as possible.

I have a Z gift card. Where can I redeem it now?

Not to worry! You’ll be pleased to know that all Z gift cards can still be redeemed at any other participating Z service station across the country. Check the table above to find out where your new local Z is.

What happens to the local GITH groups?

At Z, we stand for making a positive difference where we live and operate in New Zealand. We remain committed to our local communities and, for next year’s Good in the Hood, groups will be more than welcome to apply at their nearest Z service station. For some of our more rural communities, we’re aware that we’ll be leaving the local area and that means some of the valued relationships we’ve worked really hard to establish will be coming to an end. We’ve been in contact with all of our Good in the Hood groups to let them know what’s happening, and we’re committed to keeping them updated going forward, too.

 

You can view all currently confirmed divestment stations here.