01/04/2015 - General News
Z has today completed its last airfield point-of-sale (POS) upgrade at its Hokitika air stop. The final upgrade marks the completion of a $2.8 million investment across its nationwide network.
The nationwide upgrade makes filling up easier for its aviation customers, with improved invoicing technology and more readable card readers.
Z’s General Manager Commercial, Lindis Jones, says the POS upgrade is a commitment to investing in its aviation network and improving the service it provides its customers.
“Our customers told us that filling up was not a great experience and that our card readers were hard to read, so we’ve made things easier. It’s all part of our commitment to listening to what customers are telling us and doing something about it.
“From now on, our point-of-sale will be easier and faster to use while at the same time enabling simplified reporting for our customers”, said Lindis.
The aviation network upgrade is just one of the ways Z is improving its customer service experience. Other examples include Z Card improvements, fuel saving initiatives and network expansion.