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Z taking every precaution to manage risk posed by positive COVID-19 customer visiting Z Tūrangi

24/09/2020 - General News

Z Energy has been advised that a customer who is now a confirmed positive COVID-19 customer visited its Z Tūrangi service station on Sunday 20th September 2020 between approximately 11am and 11.15AM.

The Ministry of Health has advised that all staff and customers are considered casual contacts at this stage. As per official guidelines, Z therefore encourages any customer who visited Z Tūrangi on Sunday 20th September to monitor their health for 14 days and to isolate themselves immediately if any symptoms develop and phone Healthline or their GP to arrange to be tested.

For additional information, see the New Zealand Government's COVID-19 website.

As a precautionary measure, the Z Tūrangi convenience store and adjacent toilets have been closed for the purposes of a deep clean and our retailer has asked all their staff members to undertake a COVID-19 test as soon as is practicably possible.

We expect the deep clean to be completed by this afternoon (Thursday 24 September 2020). In the meantime, customers can purchase fuel via Pay-At-Pump.

Z has been actively managing the risk posed by COVID-19 at all its sites with the maintenance of Perspex screens between customers and staff, hand sanitiser for all customers, regular cleaning of high touch surfaces and the display of official NZ COVID Tracer App QR codes and manual registers to ensure all customer can check in. We also have Sharetank, a contactless payment option via Z App should people prefer.

We wish a speedy recovery for the customer concerned and ask all our customers to stay safe by maintaining precautionary hygiene measures and using the NZ COVID Tracer App to keep a log of their movements wherever possible.

If you have any questions regarding this, then please contact us on 0800 474 355 or general@z.co.nz.


Media contact – Victoria.Crockford@z.co.nz