Safety’s our top priority. End of story.
That’s why we insist on a few simple safety measures from everyone – our staff and our customers. When you think about it, this stuff is mainly common sense.
When you’re on the forecourt turn off all ignition sources, including mobile phones
Dropping a mobile phone, or switching it on or off can cause sparks, which can ignite petrol vapours.
Using a mobile phone when you’re refuelling can distract you. This can result in spilled fuel or not noticing traffic on the forecourt.
By law, you and your passengers have to put out any cigarettes, cigars or pipes before you enter a service station.
By law, you must extinguish all pilot lights in the ovens of camper vans, caravans and food vans, and in gas refrigerators. As soon as you leave the service station, ventilate the area so that any remaining fuel vapours can dissipate before you relight the pilot light.
By law, you must switch off your engine before you refuel – and leave it off until you’ve finished.
Always get off your motorcycle before you refuel – and stay off it until you’ve finished.
If fuel is spilt onto a hot exhaust or engine it can cause a fire, injuring you and other people.
Always take off your helmet before coming into the store. Understandably, staff can feel threatened by people wearing helmets.
Always be careful when you handle or store fuel for any purpose:
So that you and our staff stay safe, please follow these rules:
Take care when opening the fuel cap on your petrol vehicle. Under certain conditions, static discharge from some types of clothing can ignite petrol vapours from your vehicle tank.
Before you pick up the pump nozzle to refuel your vehicle, first touch any metal part of the vehicle to discharge static electricity.
NEVER get back into your vehicle while it’s being refuelled – stay outside.
Use ONLY the refuelling latch on the pump nozzle and don’t leave the nozzle unattended.
Static electricity build-up happens mainly in dry weather. It can be caused by getting back into your vehicle during refuelling. When you return to the pump nozzle, the static may discharge – and that can ignite petrol vapours, causing a fire.
It is illegal to pour fuel or motor oil into drains or sumps because of the damage it can do to the environment and the risk of explosion.
If we see you pouring fuel or motor oil into drains or sumps, we are legally obliged to inform regional councils, the Environmental Protection Agency (EPA), the Police and/or the Fire Department and give them your vehicle details. Remember you are personally liable and could be prosecuted with a fine of up to $200,000, with any recovery costs on top of that.