This page was last updated on 16 April 2021.
The Z App Carbon Count feature helps you offset your fuel emissions for petrol or diesel. When you use Carbon Count in the Z App, you can see the estimated carbon emissions of each fill and choose to offset them through local permanent forestry schemes.
Emissions are depicted in the Z App as carbon dioxide equivalent (CO2-e). They are automatically calculated when you redeem fuel through Sharetank, or when you purchase fuel through Z Pay in App or Pay by Plate, or when you use the My Z barcode to receive your Pumped discount.
You can also manually enter emissions into Carbon Count for purchases where emissions were not calculated for any reason, including purchases from fuel retailers other than Z, and pay to offset those emissions via Z App.
The calculation methods used in the carbon offset calculator rely on information from third parties and provide an estimate only of the CO2 emissions associated with the fuel purchases entered in the Z App and the cost to offset.
You can offset your emissions (in full or in part) at the time of purchase, or retrospectively in bulk.
The cost to offset CO2 emissions may vary according to fluctuations in the price of carbon credits. Offset purchases through Carbon Count are not subject to GST.
Carbon Count will store emissions information. Z will use the information collected in Carbon Count to facilitate the offset transaction, to communicate with the App Holder about Carbon Count and to analyse and improve the Carbon Count service.
Carbon Count payments are non-refundable (unless Z is legally required to provide a refund).
To the extent permitted by law, Z has no responsibility for, nor has any liability if, the emissions calculations are incorrect or do not accurately reflect either the actual CO2 emissions associated with your fuel purchases or the cost to offset such CO2 emissions. However, nothing in this clause affects or limits any rights that may have under New Zealand consumer laws. You can learn more about consumer laws, and rights you may have under them, on the Consumer Protection website.
No loyalty points are available on amounts spent in Carbon Count. Also, no general or promotional discounts apply.
A receipt will be issued by email to the App Holder after each Carbon Count purchase within the App.
Like any online service, we cannot guarantee that Carbon Count will always be available and free of errors. If Z App is down, unavailable, or there are connectivity issues, you will not be able to offset their emissions at that time.
Z may suspend or terminate the Carbon Count service at any time, without notice. Z may amend these terms at any time, and any amendments will be effective when the updated terms are posted on the Z website.
From time to time, Z may choose to offer a Carbon Count match. During a Carbon Count match, for every customer that uses Carbon Count in the Z App to offset their fuel, Z will match their offset to double their impact and help protect even more New Zealand forests. For example, during a match offer promotion, if you spend $5.41 on offsets, Z will match that amount by spending $5.41 on offsetting.
The next Carbon Count match day is scheduled for Thursday 22nd April 2021 (which is Earth Day). Whether Z chooses to offer Carbon Count matching is entirely Z’s decision.