Pay by plate and pay in app mystery getaway promotion terms and conditions

Z is giving customers the chance to win 1 of 4 $5,000 Mystery Getaways and 1 of 10 free 25 Sharetank litres every week for four weeks.

Customers who make a minimum $20 fuel purchase using pay by plate or pay in app between 00:00 Monday and 23:59 Sunday are eligible for that week’s prize draw. Customers will receive one entry into the weekly prize draw for every individual transaction made that is equal to or greater than $20.

The promotion is run by Z Energy Ltd of 3 Queens Wharf, Wellington, New Zealand.

The pay in app / pay by plate mystery getaway promotion runs from 00:00:00 am Monday 14 December to 11:59:59 pm Sunday 10 January 2021.

The prizes

1. There are four themed mystery getaway prizes to be won over four weeks. The four mystery getaway prizes are:

  • 1x ‘Thrill Seeker’ mystery getaway
  • 1x ‘Fun Seeker’ mystery getaway
  • 1x ‘Culture Vulture’ mystery getaway
  • 1x ‘Nature Lover’ mystery getaway

2. Each Mystery getaway prize value is up to $5,000 NZD (incl. GST).

3. Each mystery getaway will include a combination of (but is not limited to) the cost of flights, accommodation, fuel, transportation, and activities. Winners will be able to choose a mystery getaway best suited for them including a solo (1 person), couple (2 people) or family (2 adults and 2 children). The $5,000 value of the mystery getaway will not change based on how many people the winner opts to take.

4. In addition, every week for four weeks, Z will giveaway 10 x 25 free Sharetank litres. To be applicable for free Sharetank litres, customers must:

  • Have a registered Sharetank on Z App
  • Select a preferred Sharetank litres fuel grade at the time of contact with Z or Z agent

5. Customers using Z Card as their pay in app and/or pay by plate payment method will forfeit any prize to the corresponding Z Business account holder. Free Sharetank litres will be given as a one-off Z Card credit to the value of 25 free Sharetank litres. The Z Card credit will be processed onto the relevant Z Card account by the end of February 2021.

6. Z will randomly draw winners for the mystery getaway and Sharetank litres on or around 21 December 2020, 28 December 2020, 5 January 2021 and 11 January from all valid entries.

7. Customers must choose their preferred mystery getaway and travel must be booked before 31 March 2021. If travel is not booked before 31 March the prize will be forfeited.

8. We, or one of our agents, will attempt to notify the prize winner(s) within 72 hours of prize draw. If the prize winner(s) cannot be contacted within 72 hours from when the winner is drawn (for example, the relevant Prize winner has not responded to our attempts to make contact or has not replied to our attempts to make contact), we may, at our sole discretion, redraw the winner or forfeit the prize.

9. Winning entries will be removed from the draw and will not be eligible to be drawn again.

10. The mystery getaways will be booked no earlier than 12 January 2021 by Z for a travel time most convenient to the prize winner. Travel must occur before the end of 2021.

11. If travel is delayed beyond 31 December 2021 due to Covid-19 travel restrictions, the prize winner will be granted the value of the mystery getaway in cash or vouchers, at Z’s option.

Participating in our promotion

12. To participate in the ‘Pay in app / pay by plate’ promotion you need to:

  • Spend $20 or more on fuel in a single transaction using Z App pay in app or pay by plate features within the promotional period
  • There is one entry per individual fuel transaction made via Pay by Plate or Pay in App, that is equal to or greater than $20. To avoid doubt, entries are gained per transaction, not on overall spend, so for example a single transaction of $100 will only earn 1 entry.
  • The $20 spend is based on a pre-Pumped discount spend. If your total payment is below $20 after applying a Pumped discount, you will still qualify for entry into the draw.
  • Any pay in app or pay by plate transactions are subject to standard pre-authorisation holds.


13. We may refuse you entry into the promotion, and/or refuse to provide you with a prize for any reason, including where, in our view, you have acted fraudulently or not complied with Z ‘Pay by plate / pay in app’ promotions terms and conditions or Z App terms and conditions.

14. You must be 18 years or older to enter the promotion and/or receive any winning prizes.

General terms and conditions

15. To administer the promotion, we will use the following personal information previously collected from you to randomly select and contact winners: transactional data, email address and telephone number. We collect, handle, and process your personal information in accordance with our privacy policy, which forms part of these terms.

16. We accept no responsibility for disputes arising as a result of entries submitted by entrants using an email address or phone number belonging to any other person.

17. The prize is personal to the prize winner(s) and cannot be transferred to another person without our written consent.

18. We accept no responsibility for any defect or damage in the prizes.

19. We, in our absolute discretion, reserve the right to verify the validity of all entries and to disqualify anyone who tampers with this competition or who submits an entry that is not in accordance with these terms and conditions.

20. As a condition of claiming a prize, you must grant Z Energy permission to use your names (including business name), characters, photographs, videos, voices and likeness in connection with the Promotion (including to notify the public that you have won a prize on our various social channels) and waive any claims to royalty, right or remuneration for such use.

21. All participants must be New Zealand residents. Employees and Agents of Z Energy and its affiliates, related companies and subsidiaries, and their immediate families, and employees of Z Energy, Caltex or Challenge service stations and truck stops, and their immediate families, are not eligible to participate. “Immediate families” means the husband, wife, spouse, parent, siblings, and children (including step parents, siblings and children).

22. We may terminate, modify or suspend the terms of this campaign, or the campaign as a whole, for any reason at any time. We will endeavour to give you reasonable notice of material changes before the change takes effect, by posting notice on our website. To the fullest extent permitted by law, are not liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained during the course of this campaign, or arising out of or connected to this campaign.

23. Our decision on all matters is final and no correspondence will be entered into.

24. These terms and conditions are governed by New Zealand law and any dispute arising out of or in connection with them will be subject to the exclusive jurisdiction of the New Zealand courts.