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Z App

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Z App






Earn great rewards from Z with our smartphone app - Z App.

Stock up on free Z Espress coffees, Z2O Max Wash car washes or even fuel discount vouchers. Plus, you can use Z App to store your Fly Buys and Airpoints cards, making it easier to earn points every time you fill up. Z App can even help you find your nearest Z station when you’re out and about. 

How do I get it?

Loyalty

Z App is completely free. It’s available on the App Store for iPhones and the Google Play store for Android phones.

Once you’ve downloaded Z App to your phone, simply register your name and email address. To make sure it's you, we'll send you an email with a confirmation code - pop that in, and you’re ready to go!

What does Z App do?

Z App is a digital rewards card that gives you virtual stamps when you buy Z Espress coffee or Z2O Max Wash car washes or Z2O Max Wash & Vac. To get your card ‘stamped’, just use your phone to scan the QR code at the counter of your Z station. 

Buy and scan six Z Espress coffees and your next one is free. You’ll only need to buy and scan four Z2O Max Wash car washes or Z2O Max Wash & Vacs to earn yourself a freebie. 

Tired of having to dig out your Fly Buys or Airpoints card at the counter? Load your loyalty cards onto Z App to make scanning them and earning points even easier.

If you’re out and about, Z App can also help you find your nearest Z service station, truck stop or air stop. 

Frequently asked questions

  • What is the latest version of the Z app?

    We are constantly improving the Z App so if you have automatic app updates occurring on your device then you should have the latest version.

    If you want to double check please go to the relevant app stores iOS or Android.

    Each new app update varies from small bug fixes right through to brand new features and experiences. If it is something worth raving about we will likely send you a Push Notification and/or email as well so you don't miss out.

  • How do I earn a free voucher if I don't have an iPhone or Android phone?

    Z App vouchers are only redeemable through the app itself - they aren’t able to be printed/emailed.  The reason that we need this is to manage fraud, as unfortunately we have had abuse of our vouchers in the past.


    Z App is only available on Android or iPhone.  We have looked at other types of device, like Windows phones, but right now we don't have any plans to develop an app for those platforms.  Unfortunately there just isn’t a large enough market share right now, however we’re definitely keeping a close eye on the market share of smartphones in NZ.  If in the future the market share of other operating systems change to a large enough size that we can justify, we will definitely look to extend Z App to other platforms such as Windows Phones.

  • Which Z stations sell Z Espress coffee and Z2O car washes?

    We've got over 200 Z stations across NZ, and over 140 of them serve our awesome Z Espress coffee and about 60 have Z2O car washes. Check out your nearest one through our online locator or at z.co.nz/coffee or z.co.nz/carwash.

  • Do I need to download a QR code scanner in order to make Z App work?

    Nope, we’ve taken care of that for you! Z App has an inbuilt QR code scanner so you don’t need to download one to make Z App work.  Just open Z App on your phone, choose one of the reward cards and hit the scan button to activate the inbuilt scanner. Point the scanner at the QR code and you’ll automatically gain a stamp. Easy peasy!

  • How long does my free Z Espress or Z2O car wash voucher last before it expires?

    Your free voucher lasts for 90 days – so you've got heaps of time to use it

  • Why doesn’t Z App work on my phone? What do I do if there's a problem with Z App?

    We built Z App to work on iPhones and Android phones (but not Windows phones, sorry).  You'll need your phone to have an up to date operating system as well.

    Having problems? Get in touch with us and we’ll help sort it out. Send us a message by email, or on Facebook or Twitter or give us a call on 0800 474 355. 

    We want to sort things out quicksmart. So when you contact us be sure to give us as much information as you can about the problems you’re having and tell us your phone model (e.g. iPhone 5C), and operating system version (e.g. iOS 9.0.2). If you’ve taken any screenshots of the problem send us those too.  If you're not sure you can visit either http://whatismyandroidversion.com (for Android) or  http://whatismyiosversion.com/ (for iPhone).  Just share with us all of the info about your phone that’s displayed along with a description of the issue that you’re having – will it not download, not register or do the discount vouchers not appear for example.

  • Why do I need to have an internet connection to make Z App work?

    Z App needs an internet connection to validate the vouchers and scans being recorded each time you use it. This means we can see when you’ve scanned your Z App and can make sure you get that freebie once you’ve earned it!  We don't have any plans to build an offline version of Z App at the moment, but we might in the future. Until then, you'll need to have an internet connection to make Z App work.

  • What are the terms and conditions of Z App?

    Check out the Z App Terms of Use. You might also want to have a read of our Privacy Policy. 

    Downloading Z App is also subject to the Z App Terms of Use. iPhone is a trademark of Apple Inc.

  • Why am I getting the message "Oops! You've hit your daily limited for the number of scans..."?

    For the loyalty card side of Z App, there is a maximum number of scans allowed in a 24 hour period - for Z Espress the maximum scan number is 5, and for Z2O Carwash it's 3.  If you are buying more than that amount, just ask the staff member for an additional cardboard card to get more scans.

    Alternatively, for Z Espress drinkers that are buying six or more hot drinks in a single transaction we will give you every 6th hot drink in that transaction for free! For example: 

    • If you buy 6 hot drinks at the same time, in a single transaction, you'll only pay for five of them.  And because your 6th drink is free, you aren't eligible for any stamps in Z App;
    • If you were to buy 10 hot drinks in a single transaction, you'll only pay for 9 of them - the tenth one is free (again, in the same transaction).  Because you bought more than 6, you're eligible for 4  stamps on your Z App too; 
    • And if you had a heap of people that you were buying coffees for, and you bought 15 hot drinks - you would pay for 13 of them and 2 would be free. Plus, you'd still get 3 electronic stamps on your Z App as well.

    If you have any questions, or need a bit more clarification, just drop us a line to zapp@z.co.nz and let us know how we can help.