'Personal information' is information about an identifiable individual (a natural person) which is in a form which enables that person to be identified.
We collect information relating to you that you have provided to us (for example, on an application or registration form, or through the way you use our products and services) or that we may have obtained from another source with your consent (such as a credit agency where you have authorised us to conduct a credit check).
This information may include your name, address, telephone numbers, information on how you use our products and services, and any other information collected in relation to your use of our products and services.
We collect personal information about you when:
We will collect your personal information directly from you in accordance with the Privacy Act 1993.
We also use CCTV cameras to record footage at our retail sites and truck stops. This footage may constitute ‘personal information’ as defined in the Privacy Act.
The information that we collect from you may be used by us for a number of purposes connected with our business such as:
CCTV footage specifically may be used for the following purposes:
We respect the privacy of your personal information and we will take all reasonable steps to keep it strictly confidential. However, there may be times when we need to disclose your personal information to third parties. If we do this, we will only disclose your information to:
Otherwise, we will only disclose your personal information without your consent if doing so is:
Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.
We may record and store personal information which we collect from you and where we do so we will take all reasonable steps:
However, we do not promise that your personal information cannot be accessed by an unauthorised person (for example, a hacker) or that unauthorised disclosures will not occur. We may store and process your personal information using services provided by a third party provider (including providers outside New Zealand) and so your personal information may be held outside New Zealand.
If we provide you with any passwords or other security devices it is important that you keep these secret and confidential and do not allow them to be used by any other person. You should notify us immediately if the security of these devices is breached to prevent the unauthorised disclosure of your personal information.
CCTV footage will usually be retained for a period of 30 days, after which time it will be deleted.
At any time you may request us to provide you with a copy of any of your personal information we have stored and recorded by contacting us. We will provide you with the information as soon as possible but in any event within 14 days unless:
In some cases, there may be a charge associated with providing copies of your personal information to you. If so, we will advise you of this prior to sending your information to you.
If you are able to establish that any of your personal information which has been stored and recorded by us is not accurate, complete or up to date, then you should notify us and we will take all reasonable steps to correct the information so that it is accurate, complete and up to date.
We make every effort to maintain the security of our Internet connections; but for reasons outside of our control, security risks may still arise. Any personal information transmitted to us online will therefore be at your own risk; however, we will use our best efforts to ensure that any such information remains secure.
A cookie is a piece of programming which enables us to customise services on our website to help with navigation, monitor usage and to help personalise your experience. For example, a cookie can be used to store registration information so that you do not need to re-enter that information on a subsequent visit to the site. We may send cookies to your computer while you are accessing our website(s). We do not use them to collect any personal information about you, although we may collect non-attributed (anonymous) information regarding your use of this site. Some Web browsers enable you to decline the receipt of cookies. If you utilise this function you will still be able to access this site albeit without some enhancement features.
Tracking and Advertising
When you access any of our websites after viewing one of these advertisements, we or one of our partners will collect information on how you utilise those websites, such as which webpages you view.
In addition, we also use Google Analytics to collect information on how you utilise our website(s), by using cookies to collect information similar to that listed above.
Google Analytics uses this information to perform statistical analysis of aggregate user behaviour, but this analysis is not based on personal information. We use this analysis to measure advertising effectiveness and relative consumer interest in the various areas of our website(s) and to present relevant advertising on our website(s) or third party websites where we advertise. We may disclose the information collected by Google Analytics, in an aggregate (not personal) form only, to third parties including advertisers or potential advertisers.
For more information about Google Analytics see the below links:
The following T&Cs apply to Z Energy Limited (Z Energy) and the Z Energy Opt in Service only.