About Z


225 news results

12/03/2018 - General News

Port strike unlikely to impact Z customers

Z Energy says that despite the potential closure of Lyttelton Port, Z customers are unlikely to be impacted by fuel shortages during the currently defined period of industrial action.

The fuel industry, including Z, has been notified by Lyttelton Port Company that industrial action is planned at Lyttelton port, scheduled for 13-25 March inclusive.

This may result in the closure of Lyttelton Port during this time period, which will affect Z’s ability to receive fuel cargoes arriving in Lyttelton then. Consequently, Z has been putting measures in place to minimise the impact of any port closure.

Z’s General Manager of Supply and Distribution, David Binnie, said that Z was confident it could minimise the impact of the port closure on ground fuels for the planned strike period on the basis of normal demand.

“While this action is outside of our control, our customers are our priority and we are committed to minimising any fuel disruption or impact this action may have on their plans or on their business.

“Due to the scale of our supply and distribution business we have been able to investigate and implement a number of changes which give us confidence of being able to supply ground fuel reliably throughout the shut-down period currently outlined.

“We are also currently investigating options and contingency plans for any extended industrial action,” says David.

Some of these changes included organising additional fuel deliveries in advance of the potential strike action, re-commissioning a currently unused tank to provide additional storage in Lyttelton, and increasing fuel haulage from Z’s terminal in Timaru.



01/02/2018 - General News

Good in the Hood Applications Open

Groups doing good for people or the environment around New Zealand can now apply to be part of Z Energy’s 2018 Good in the Hood community fundraising program.

Applications open at the start of February and the 820 groups selected to participate at Z service stations will all get a piece of the $1 million in funding given away during Good in the Hood voting month in May.

GITH 2018 banner image

Each of Z’s 205 service stations will select four groups to support and have $4000 to donate. Customers then determine what percentage of the funding goes to each group by voting with an orange token every time they shop at Z during voting month.

Since 2012 more than $5 million of Good in the Hood funding has gone to community groups and projects helping the country’s neighbourhoods thrive.

Z’s Community Manager, Gerri Ward, says Z is hunting for groups addressing local needs in 2018.

“As a Kiwi company, we believe we have a responsibility to give back locally by supporting groups working hard for their communities.

“To ensure local needs get addressed, the teams on the ground at every Z site make the call on which groups to support, since they’re the ones who best know the needs of their neighbourhoods.

“Neighbourhood groups play an essential role in supporting the well-being of their communities and our teams can’t wait to read through the Good in the Hood applications and see all the good already happening,” Gerri said.

Every Z service station has an additional $1,000 of Good in the Hood funding to give away this year outside of voting month. Groups also benefit from increased exposure and the chance to interact with the community at their local Z during voting month.

Groups can apply online from 1-28 February at z.co.nz/goodinthehood


For further information or interviews please contact Georgina Ball +64 (04) 498 0132

26/01/2018 - General News

Questions and answers on fuel supplied potentially causing fuel gauge accuracy issue

What has happened here?

Investigation is still ongoing at this time, however early indications are that one batch of 91 octane petrol and three batches of 95 octane petrol were released between the end of November and the middle of December, which we suspect contained higher than usual levels of “active” sulphur that could potentially affect a specific engine component in some types of vehicle. Diesel and 98 octane fuels are not affected.

The presence of this active sulphur species (or elemental sulphur) may be linked to a small number of complaints from motorists regarding the accuracy of their fuel gauges. This is because the sulphur species could affect a specific silver component in the engine of some automobiles, called a fuel sender card or fuel sender unit.

This means a small number of motorists may experience fuel gauges showing they have a quarter of a tank remaining when they are in fact out of fuel. However, not all vehicles will be affected.

While the vast majority of this fuel was supplied into the Auckland region, there may be isolated cases in neighbouring regions such as Northland and Waikato.

Why is there active sulphur in the fuel in the first place?

Crude oil and the resulting fuels (i.e. petrol, diesel, jet fuel) naturally contain sulphur, which is reduced during the manufacturing process to meet legislated, as well as voluntary industry requirements.  Every batch of petrol manufactured or imported into NZ is extensively tested to ensure it’s of the standard required in NZ. Industry is investigating how this elevated active sulphur level has occurred.

What is the difference between sulphur and "active sulphur"? 

Active sulphur refers to reactive sulphur compounds which may be an occasional by-product of removing other sulphur compounds from fuel, and which can, even if present in small traces, chemically react with the silver alloy used in the fuel sender units inside the fuel tank of certain vehicles.

Sulphur on the other hand, is naturally occurring in crude oil and bound in the chemical make-up of crude. High levels of sulphur burned in fuel has negative environmental and air quality consequences. In New Zealand, the legal limit for sulphur in petrol is a maximum of 50 parts per million (ppm). Australia has the same standard for 95 and 98 octane petrol, but a higher limit for 91 octane petrol where it is 150 ppm. From 1 July, this legal limit in New Zealand will lower to 10 ppm. Fuel sold by the industry meets the current legislated limit of 50ppm, including during the period of late November to mid-December when the fuel sender issues were first identified.

Total sulphur content of the fuel is not an indicator of reactivity of the sulphur compounds that could be in the fuel.  However the fuel industry uses specific tests for Copper Corrosion (ASTM D130) and Silver Corrosion (ASTM D7671) to identify if there are any reactive sulphur compounds in the fuel and, through specified limits for these corrosion tests, to prevent the release of batches where reactive sulphur compound are present in significant enough amounts to cause corrosion of the test strips.

Active sulphur is not bound to the molecular make up of petrol, which is why even a very small amount can react with alloys in some fuel sender units. However, the overall amount of sulphur, active or otherwise, is still well below the legislated limit, and in such small amounts, has no impact on a vehicle’s engine or performance, but can impact on silver alloys used in vehicle fuel sender units.

What is the required fuel specification for active sulphur?

There is no mandated level for active sulphur present in New Zealand fuel, though the fuel industry conducts testing designed to detect unacceptable levels of active sulphur species and prevent the release of batches that do not meet a specified limit. While initial certification testing did not detect any issues with product batches in the supply window of concern, subsequent investigative testing of samples retained at fuel storage terminals has indicated they exceeded the industry limit.

Why are you telling us this?

Independent test result data confirming levels of an active sulphur species exceeding the industry limit in RON 91 and RON 95 fuel grades was received just before the New Year.

This was made public as quickly as possible.

While the number of complaints has been very small, and so far limited to a few vehicle brands, we want to ensure our customers are aware of this issue and know who to contact if they have experienced problems with their fuel gauge as a result of filling up during this period.

Is this fuel still in the market?

This fuel will have been used up at service stations by now, and motorists should not be concerned with the fuel they are buying now. Additional testing has been conducted to give assurance of this.

What companies have been selling this fuel?

Almost every brand in the market could potentially have sold this fuel, except Gull which imports its own fuel.

Will there be any other impact on a vehicle?

No. And we stress the point: we don’t think this has or will have had any impact on the overwhelming majority of vehicles. There are approximately four million vehicles in New Zealand, this fuel was sold widely across almost all fuel retailing brands. As an indication of the scale of this issue, the fuel industry has received only a small number of complaints.

Are fuel sender problems commonly caused by an issue with the fuel?

No. To our knowledge, this has not happened in New Zealand before. It is unusual for it to be caused by an issue with the fuel.

How many complaints are you aware of and where / what vehicles?

Industry has so far received around 100 verified cases of this fuel potentially leading to inaccurate readings. These complaints have generally been from people who have filled up in the wider Auckland region.

So what are you doing about it?

We are continuing to investigate the cause of this issue, and to promptly assess any claims received from our customers. 

Where the symptoms being experienced in customer vehicles are verified as being related to the active sulphur, individual fuel companies are progressing these through their complaints resolution processes.

We do not expect these levels of active sulphur to present a problem for the vast majority of vehicles, as most motor vehicles have fuel sender units with a level of additional protection against such an occurrence.”

Fuel companies will assess any claims for the costs of repairs that are found to be a result of this issue.

So what should I do?

We encourage vehicle owners primarily in the Auckland area who have refuelled between approximately late November and the middle of December – particularly owners of Holden, Mazda and Toyota – who have concerns around the accuracy of their fuel gauge to ensure they maintain their gauges reading at above half full before having their fuel sender unit inspected by their local vehicle dealer or mechanic.

Customers should also contact the fuel company they purchased their fuel from with any queries or concerns. The relevant fuel company will assess any claims for the costs of repairs that are found to be a result of this issue.

Fuel company helpdesk numbers:

BP 0800 805 111

Caltex 0800 567 723

Mobil 0800 880 361

Z Energy 0800 567 723


30/12/2017 - General News

Fuel supplied may impact fuel gauge accuracy in small number of vehicles

Three of New Zealand’s major fuel companies today said they were investigating a potential fuel quality issue that may have affected a small volume of petrol supplied from late November to mid-December 2017.

The companies are investigating whether the issue may have contributed to inaccurate fuel gauge readings, particularly in Holden vehicles in the Auckland region with fuel purchased from Z Energy.

The three major fuel companies have tested petrol from the shared fuel storage tanks, with results indicating that there were elevated active sulphur levels in batches of 91 and 95 octane petrol supplied from late November to mid-December 2017.

It is important to note that the fuel sold met all regulated specifications, however fuel suppliers set a voluntary specification for active sulphur levels which was exceeded in these batches. The fuel companies in question are investigating the issue further, and recommend that customers with any concerns around the accuracy of their fuel gauge should ensure their gauges read above half, and get their vehicle checked by their local vehicle dealer.

Representing BP, Z and Mobil as major participants in the fuel industry and users of the shared supply chain assets, spokesperson Leigh Taylor said that customers should contact the company they purchased the fuel from with any issues or queries.

“Currently our understanding is that this has been limited to a relatively small group of customers with a specific vehicle type. If the current issues being experienced in these vehicles is shown to be connected to the fuel, we expect that at these low levels of active sulphur, and the small amount of fuel affected, the vast majority of vehicles will not be impacted at all.

“We do however encourage vehicle owners with concerns around their fuel gauge performance who have refuelled within the identified timeframe to immediately check with their vehicle manufacturer.

“If there are concerns – particularly if the gauge does not drop below a quarter full – please ensure the vehicle has plenty of fuel and get it checked.”

For any enquiries please contact Leigh Taylor: 021 715 986

Leigh Taylor is acting in capacity as spokesperson of users of the shared supply chain assets. BP is currently Chair company of customers of this group.

Fuel company helpdesk numbers:

BP 0800 805 111

Mobil 0800 880 361

Z Energy 0800 567 723

13/12/2017 - General News

Security of fuel supply review timely, welcomed

Z Energy today welcomed confirmation from the government that it would hold a study into fuel supply chain security and reliability in the new year.

“With the outage of the Refinery to Auckland Pipeline (RAP) in September, the government indicated this would be reviewed and we welcome the broadening of the study to encompass the reliable and secure operation of the fuel supply chain,” said Z General Manager of Corporate, Lindis Jones.

“One of the first conversations Z initiated with government when it bought this business in 2010 was around how the fuel supply chain relies on key pieces of infrastructure, such as the RAP.”

Here is Z’s submission on this matter to MBIE in 2012.

“New Zealand is isolated from major fuel markets; is a long, skinny country to supply with low population density; and it relies heavily on the safe and secure operation of key infrastructure.

“While this infrastructure has served New Zealand well for decades and has minimised supply chain costs, Z has expressed concerns about the lack of resilience in the fuel supply chain, which we are currently experiencing as the industry rebuilds fuel supply positions in the upper North Island.

“We look forward to fully participating in this inquiry.”

For enquiries please contact Georgina Ball: 04 498 0132

09/11/2017 - Sustainability news

Z gets behind NZ Recycling week with plastic bag ban

All Z service stations will be free of single use customer plastic bags by June 2018, as the company responds to a groundswell of support from Kiwis for eliminating New Zealand’s dependency on plastic bags.

According to a recent report by the Ellen MacArthur Foundation, there will be more plastic than fish in the sea by 2050 – the amount of plastic will literally outweigh fish. Worryingly, there’s also evidence that fish ingest plastic mistaking it for food, and the effect of this on human health is still unknown.

As part of Z’s commitment to environmental sustainability, Z has started encouraging less use of plastic bags, and from June 2018, will have no plastic bags available at sites at all.
Z’s Sustainability Manager, Gerri Ward, said that going plastic bag free was the right thing to do.

“We may be a fuel company, but we’re determined to be at the heart of the sustainability solution, and doing something simple like no longer having plastic bags available seems like another small but meaningful step towards a better future. We will take the two and a half million plastic bags we give out each year completely out of circulation.

“Plastic bags take around 1000 years to degrade, and even then they never disappear completely.

“Even worse, 10 per cent of all dead animals found in beach clean-ups are entangled in plastic bags,” says Gerri.

Plastic bags are not the only thing Z is taking action on. The company is in the process of rolling out new modular forecourt recycling bins at 115 Z sites.

“What we’ve found with the existing bins was that a lot of recycling was getting tainted and had to be thrown into landfill.

“The new modular forecourt bins separate out customers’ different recycling materials, and will better support customers to recycle,” says Gerri.

Gerri says that New Zealand’s waste volume per capita is the second highest in the developed world and more than double the average.

As part of the push to reduce waste to landfill, Z also introduced internationally certified compostable coffee cups late last year. This means that instead of 4.5 million coffee cups going to landfill each year, customers can now drop them in Z’s collection bins at Z Espress sites instead.

“Everything we’re doing is all about small steps adding up to giant strides. We have a long way to go, but we keep gaining momentum and we don’t intend to stop anytime soon,” says Gerri.

The real impact of plastic bags

28/09/2017 - General News

Z Energy invests in Mevo and future of mobility

Wellington Mevo fleet to grow to 50 vehicles
IMG 3976

  Mevo, the world’s first climate positive on-demand vehicle company, is set to expand its fleet with a $250,000 (NZD) investment and partnership with New Zealand transport energy company, Z Energy.

Kiwi company, Mevo, has been in operation since December 2016 and aims to deliver mobility-on- demand with its curated network of hybrid Audi e-trons. With a growing fleet of plug in hybrid Audi A3 Sportback e-tron cars in Wellington, Mevo members can book, lock and unlock a Mevo vehicle using the Mevo app, which connects securely to the onboard security system.

The way people will get around is going to change dramatically as the world moves away from fossil fuels. The investment from Z Energy comes as the energy company looks to the growth of renewable energy to diversify its interests and make EV vehicle sharing a reality for more Kiwis, starting with Wellington.

Mevo will use the funding to scale its Wellington-based fleet to 50 vehicles, including a one-way airport service connecting the airport to Wellington CBD. Co-founder of Mevo, and finalist for New Zealand Young Innovator of the Year, Erik Zydervelt, said the investment from Z Energy is validation of the company’s vision for the future of mobility in New Zealand.

“We’re excited to have forward-thinking partners who support our mission to not only lower carbon emissions, but to increase the livability of Wellington by reducing the number of cars on the road. We are leading the change in the car-sharing industry, not only in New Zealand but globally. The investment in Mevo means that we can offer even more members the convenience and flexibility of car ownership, without the cost,” said Erik.

“The investment from Z Energy is a reflection of their interest in renewable energy innovation and their commitment to lowering their impact on the environment. We are thrilled to welcome Z Energy on as investors.”

Z Chief Executive, Mike Bennetts, said Mevo is an exciting start-up with potential to become a much more significant mobility platform for urban dwellers.

“We are proud to support and invest in a New Zealand company helping change how people get around.”

“This is the latest in a series of moves Z is making to meet its commitment to environmental sustainability and provide alternatives to fossils fuels, following investment in EV charging stations and building the country’s first commercial scale biodiesel production plant,” said Mike.

Z Energy media contact
Georgina Ball 
Z Energy
+64 4 498 0132

Mevo media contact

Marija Bijelic
Sling & Stone
+64 21 832 128



About Mevo
Founded in 2016 by Erik Zydervelt and Finn Lawrence, Mevo is New Zealand’s first electric on-demand car rental company, delivering mobility on demand by curating a network of hybrid Audi e-trons which members can pick up and drive as needed. Globally unique and based in Wellington, the Mevo fleet of Audi A3 Sportback e-trons use responsible carbon credits to sustain and restore the environment.

The membership-based network, which is made possible by a partnership between Wellington City Council, energy partner Meridian, insurance partner Trade Me and vehicle partner Audi, is the first of its kind in on-demand car rentals.

The Mevo member experience has been designed from the ground up to be “digital first” with no need to collect a key, swipe card or access code before driving away.
  • New Zealand Innovation Awards 2017 Start-up Innovation of the Year Finalist
  • New Zealand Innovation Awards 2017 Young New Zealand Innovator Finalist
  • Sustainable Business Network Smarter Transport Finalist

21/09/2017 - General News

Refinery to Auckland pipeline outage update

Fuel customers of Refining New Zealand said they remained confident of maintaining ground fuel supplies into Auckland, supported by initiatives enabled by government. 

Additionally, alternative jet fuel supply options and increased confidence in the Refining New Zealand pipeline repair timetable will see airline fuel allocations move from 30 per cent to 50 per cent at midnight tonight. 

One week into the outage, Refining New Zealand remains committed to the pipeline being repaired and pumping again between Sunday 24 and Tuesday 26 September. 

Andrew McNaught, representing the customers of the refinery, said the industry was making very good progress on a number of fronts to streamline supply of fuel into Auckland. 

The industry is working to repurpose a former chemical tank at Wynyard Wharf to hold jet fuel. The industry coastal vessel, Matuku, is scheduled to arrive into Ports of Auckland on 23 September to discharge jet fuel and diesel into the Wynyard Wharf terminal. 

If product quality and safety requirements can be met, having jet fuel available at Wynyard Wharf would help ease the pressure on fuel stocks at Wiri and provide an additional jet fuel supply point in Auckland City. 

Today industry plans to truck the first loads of jet fuel to Auckland Airport from the new jet truck loading facility at Whangarei and, while the contribution to overall jet stocks will be limited, it represents another supply option to boost supplies of jet fuel into Auckland. 

Additionally, through a reconfiguration of tanks and pipelines, an additional 300,000 litres of jet fuel storage at Christchurch Airport will come on stream tomorrow at 7am, further supporting airlines that are required to refuel in Christchurch. 

Andrew McNaught said it was these factors combined which gave the industry sufficient confidence to increase airline allocations as of midnight tonight. He noted that while these allocations would increase further over time with a successful pipeline repair, they could also go backwards if the timeline was to slip. 

“Increasing the allocations will be welcomed by airlines and, once again, the industry thanks our airline customers, and their customers in turn, for their patience and professionalism.” 

Assuming the repair goes to plan, the next scheduled revision of the airline fuel allocations is for Monday. 

While the Matuku heads towards Wynyard Wharf, the industry’s second coastal vessel, Kakariki, is on its way to Lyttelton, where it will be discharging jet fuel, as well as other fuel grades. Kakariki will be closely followed by import vessel Axios, also discharging diesel and jet fuel at Lyttelton. Immediately behind this is the import vessel Stena Paris, also discharging jet fuel and 98 unleaded fuel. 

A one million litre diesel tank at Hutt City Terminal in Wellington has been converted to a jet fuel tank and will be filled by the Matuku on 26 September to support a number of other regional airports. 

Jet fuel stocks at Wellington Airport remain healthy with the import vessel Axios due to arrive on September 25 to top up all tanks. 

“The industry is doing all that it can to work together, and with the government to minimise any disruption,” said Andrew McNaught. 

“Defence Force personnel are on the task to support the industry and this is a welcome contribution to the effort to maintain secure supplies into Auckland. 

“Industry remains confident that it can maintain the supply of ground transport fuels into Auckland with minimal interruption.” 

Andrew McNaught is the Manager of Mobil Oil New Zealand Limited and is the spokesperson representing the customers of Refining NZ. 

For further enquiries, please contact Rob Fitzgerald, Mobil Public Affairs on +64 (0)2 7808 6029. From Friday 22 to Sunday 24 September, please contact Torben Akel, Mobil Public Affairs on +64 (0)2 1942 051. 





19/09/2017 - General News

95 Octane Fuel Supply into Auckland

Energy said good stocks of 95 octane fuel into Auckland were continuing to be trucked and there should be no concern for Z’s 95 octane customers.

Z’s corporate communications manager, Jonathan Hill, said in the early stages of the refinery outage the company prioritised delivery of the two essential product grades into Auckland, being 91 octane petrol and diesel.

Ninety per cent of petrol vehicles can run on 91.

As a result of this deliberate focus, four service stations ran out of 95 octane petrol yesterday. There may be a few more today but all grades of fuel are being trucked into the city and there is no cause for concern.

Jonathan Hill said following progress from government around trucking limits Z was looking forward to being able to further expand trucking of all grades into Auckland.


04/08/2017 - General News

Thousands of Kiwis to see An Inconvenient Sequel for free

In a first for New Zealand, tickets to opening night screenings of a feature film will be available free nationwide, so that as many Kiwis as possible can see An Inconvenient Sequel when it’s released on August 24.

A decade after Al Gore’s film, An Inconvenient Truth, brought climate change into the heart of popular culture comes the follow-up that highlights the perils of unmitigated climate change and the need for more action.

Z Energy and Paramount Pictures have partnered to offer 3,000 free tickets on opening night at 24 cinemas across the country, with tickets becoming available next week.

An Inconvenient Sequel Poster

Z Chief Executive, Mike Bennetts, said Z’s free screenings are aimed at sparking a nationwide conversation about climate change.

“Z believes climate change is one of the greatest problems facing our world and we all have a role – companies, governments and individuals alike - to play in solving it, starting in our own backyards.

“The film’s release comes at a critical time when New Zealanders still have a chance to make a difference by uniting to make both small changes and to call for action from business and government,” Mike said.

Paramount Pictures New Zealand Marketing Manager, Jo Maclaren, added Z’s support would help share the film’s critical message about the threat of climate change.

“Never before have this many free tickets to a film been made available to the New Zealand public on opening day. It’s great Z could make it happen on a film that has potential to bring climate change to the forefront of conversation and lead to action.”

The free tickets, cinema locations and session times will be listed on movietimes.nz/ais.

For more information about the film or free screenings please contact:

Paramount Publicity Manager, Spencer Dowson, (09) 303 2299, spencer_dowson@paramount.com

Z Corporate Communications, Georgina Ball, (04) 498 0132, Georgina.Ball@z.co.nz

About Z Energy

Z is the country’s largest provider of transport energy, with more than 200 service stations around the country and a large commercial network. Z is committed to making a difference in the communities it operates in, including by being part of the solution to climate change through moving away from selling fossil fuels to more sustainable transport energy solutions.

About Paramount Pictures Corporation

Paramount Pictures Corporation (PPC), a global producer and distributor of filmed entertainment, is a unit of Viacom (NASDAQ: VIAB, VIA), a leading content company with prominent and respected film, television and digital entertainment brands. Paramount controls a collection of some of the most powerful brands in filmed entertainment, including Paramount Pictures, Paramount Animation, Paramount Television, Paramount Vantage, Paramount Classics, Insurge Pictures, MTV Films, and Nickelodeon Movies. PPC operations also include Paramount Home Media Distribution, Paramount Pictures International, Paramount Licensing Inc., and Paramount Studio Group.


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